800 212-8942
reservations@future.limo

Privacy, Terms and Conditions, Business Info.

Privacy Policy

Privacy Policy Last updated: 1/1/17

Future LLC (“us”, “we”, or “our”) operates    https://future.limo (the “Site”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal identifiable information may include, but is not limited to your name (“Personal Information”).

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics, Yelp, that collect, monitor and analyze this data.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be pertinent to the offering of our transportation services.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Personal Information Collected from E-mails

By sending us an e-mail, you are sending us personal information (i.e., your name, address, e-mail address or other information which can be associated with you without additional information). We store this information in order to respond to your request or otherwise address the subject matter of your e-mail.

Personal Information Collected from Credit/Debit Card Transactions

We request information from the user in order to make a payment using our site. A user must provide contact information, such as their full name, phone number, pickup address, e-mail address, and financial information, such as a credit/debit card number, billing address, CVC code, and the expiration date. Contact information is used to advise the user about the processing of a payment. Financial information is used for payment processing purposes only.

We use a credit/debit card processing company to process the users credit/debit card charges for products, retrieval requests and chargebacks. We do not retain, share, store or use personal information for any secondary purposes (subject to the New York Public Records Act and other legal requirements) and will exercise reasonable care to prevent disclosure or use of credit/debit card information, other than as permitted by the Credit Card Association Rules. We will retain or require this information to be retained for at least five (5) years in accordance with banking and accounting principles.

Personal Information Transmitted by User Across Internet for Credit/Debit Card Transactions is Made Secure

Here’s what you should know about the security of personal information you provide to us in connection with making a payment using our site:

We require the use of Secured Socket Layer (“SSL”) standard transmission encryption to protect transmission of users’ personal information submitted while making a payment using our site. We require that all such information you provide to us in this manner is stored securely subject to the New York Public Records Act and other legal requirements.

Sharing Personal Information with Third Parties

We do not share personal information with third parties, except that we will provide the necessary personal information, including credit/debit card numbers, to the companies assisting us with processing credit/debit card transactions. In some circumstances, we may also be required by law to disclose certain personal information in accordance with the New York Public Records Act or other legal requirements. We may also disclose such information to city regulatory agencies (i.e. Taxi & Limousine Commission (TLC)), law enforcement and/or fraud investigatory agencies, or to other third parties when we, at our sole discretion or as required by law, reasonably believe it to be necessary to protect our property or other rights or the property or other rights of third parties or the public at large.

Getting Access to Information; Changing Information

For information on reviewing and/or making changes to information about you that may be in our records, please send us an e-mail to:  billing@future.limo   or   call (800) 212-8942

Contact Information

Should you have any further questions regarding this Privacy & Security Policy or your interaction with our website, please contact us at:

Future LLC
10313 Birch Bluff lane
Las Vegas, NV 89145
Telephone:  (800) 212-8942

By using our website, you consent to this Privacy & Security Policy.

Changes To This Privacy Policy

This Privacy Policy is effective as of 1/1/17 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. Contact Us If you have any questions about this Privacy Policy, please contact us at:   reservations@future.limo

TERMS & CONDITIONS

PLEASE READ CAREFULLY.
BY USING OUR SERVICE YOU SIGNIFY YOUR ACCEPTANCE TO THESE TERMS OF USE.

IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF USE BELOW, PLEASE DO NOT USE OUR SERVICE. FUTURE LLC RESERVES THE RIGHT, AT ANY TIME, TO MODIFY, ALTER OR UPDATE THESE TERMS OF USE. YOU AGREE TO BE BOUND BY SUCH MODIFICATIONS, ALTERATIONS OR UPDATES.

 

Reservations:

We recommend that our clients reserve a car ahead of time (at no additional charge) to be guaranteed a car at time of pick up. We can provide you with a car at short notice by phone or online upon availability.

 

No-Shows:

If you do not see your driver at a certain pick up point do not leave before calling the dispatch office, 800 212-8942 we will direct you to your chauffeur. If you leave without calling you will be billed for the full price of the ride (or a no-show fee). If we do not hear from you, the driver will wait up to 30 minutes at regular pickups and up to 60 minutes at inside airport pickups after the scheduled pickup time. We will then try to reach you by calling you at your cell phone, your home phone, or your contact person’s phone all depending on the nature of the pickup. If we do not get a response we will then release the car and you will be billed for a No Show which will be the Full Price of the ride (or a no show fee) plus any waiting time charges. To authorize the driver to wait please call the office to authorize his wait. If we do not hear from you after the time frame, we will contact you again, if no contact is made you will get billed for the ride plus the waiting time. Therefore A “No Show” fee is equal to the trip cost plus applicable wait time fee will be charged when the passenger fails to arrive at the designated location. If you cannot locate your Driver, Please call 800 212-8942 to avoid a “No Show” fee.

 

Damages Resulting From Your Act:

Future LLC will charge you the cost of cleaning the vehicle as result of you or your authorized party Getting Sick in, or damaging the vehicle. You also agree and acknowledge to pay all the related fees and charges to get the vehicle back to its normal working condition.

 

Credit Card Transactions:

We only take an authorization on the card to guarantee funds availability, it will show as (Pending funds) if you check your credit card account statement on-line. The authorization amount is usually higher than the expected charges in the event you decide to make some additional stops you did not inform us of or changed your destination. We will then charge your card after the trip has been completed. All reciepts are sent by email.

 

Disputes:

For Corporate clients with established corporate accounts all charges of the invoice will be considered correct and due upon receipt, unless we receive an objection within 10 days from the invoice date. Copies of the vouchers under dispute should be faxed or mailed to us and the disputed charges or items should be indicated. All disputes initiated after the allowed time frame period will be considered final and non refundable.

For Individual accounts and personal profiles, all charges applied to the customer’s credit card will be considered correct, unless we receive an objection within 15 days from the charge date in writing. Copies of the credit card statement or credit card slips or vouchers should be faxed or mailed to us and the disputed charges or items should be indicated. All disputes initiated after the allowed time frame period will be considered final and non refundable.

 

Collection Fees:

You agree to pay all legal counseling fees, litigation fees, legal fees, costs, accounting fees, expenses and disbursements for all actions taken prior to, during and subsequent to the initiation of legal proceedings to collect payments due incases of non-payment.

 

Rates Changes:

Future LLC can change the rate book and any of the services, charges, costs, fees and expenses at any time without prior notice.

 

Itemized Invoices:

For Corporate clients with established corporate accounts, Itemized invoices will be sent regularly on a net 10 (Every 15 or 30 days).

For Individual accounts and personal profiles, Itemized invoices are sent only when requested.

 

Payment Due Date:

For Corporate clients with established corporate accounts, All payments should be received no later than 15 days from the invoice date unless otherwise agreed on in the contract. Payments not received within the time frame allowed shall occur interest charges added of %18 yearly or %1.5 monthly.

For Individual accounts and personal profiles, All payments should be received after executing the ride. For credit card holders the total charge will be charged to their credit card after completion of ride.

 

Point To Point Fare:

Those are prices calculated based on mileage and zones. Corporate accounts that meet the minimum usage requirements might be eligible for special discounts depending on volume. Check with an account sales representative for special pricing.

 

Hourly Rates:

Packages of Vehicles rented hourly. Certain hourly minimums and zones restrictions apply.

  • Hourly services provided have a 3-hour minimum outside Manhattan. (Weekends and Holidays may have a longer minimum hourly requirement, please call or email us to confirm.)
  • One-way transfer service may not be available on weekends, holidays and during special events.
  • Prices vary by date and vehicle availability. (For seasonal events such as graduations and weddings, be sure to reserve early.)

 

Waiting Time:

A 30 minutes for domestic, 45 minutes International grace period is allowed following the reported flight arrival time for airport pickups only.
A 10 minute grace period is granted for all other pick-ups. Waiting time will be charged at 10 minute increments after the grace period.
Future LLC checks all domestic and international flights one hour before the driver is dispatched, billing starts after grace period allowed from the official time of arrival (ETA).
For train station pick-ups, train schedules can’t be monitored. Therefore, billing begins at the scheduled pick-up time.

 

Stops:

Price per stop varies based on distance and location, please call us to request pricing. Courtesy stops, such as briefly leaving the vehicle to pick up coffee, a newspaper or to mail a letter, do not incur extra charges. However, if longer stops or multiple stops are made you will be billed stop charges. Picking up additional passengers will also incur stop charges.

 

Tolls:

All round trip tolls are billed to the customer depending on the route chosen. Future LLC will charge for all round trip tolls to and from the designated destination. Future LLC only collects the tolls, We do not charge them.

 

Meet & Greet:

Meet and Greet Airport Service is offered at an additional charge. parking and waiting time charges (if incurred) will be billed to your account or credit card. The driver will be instructed to meet the passenger by the baggage claim or the exit of customs with a sign that has his or her last name on it, the driver will then escort the passenger to the designated vehicle location (Assisting with the luggage). This package comes with a complimentary 30 minutes free for domestic flights and 45 minutes free for international flights from the arrival time.

 

Parking:

All parking fees and other airport regulatory fees are additional (usually $8.00-$16.00 depending on time). We do not charge them, these fees go directly to the airport parking lots.

 

Gratuity:

A 20% tip (gratuity) is added to every trip, there is no need to tip anything additional to the drivers unless you would like to.

 

Baby Seats:

Future LLC recommends that parents get their own baby seats however we can provide one for an additional $15 per seat (please mention that you will need a baby seat when you place your reservation).

 

Holidays Surcharges:

Holiday and Severe Weather surcharge, may be applied to trips occurring on:
New Year’s Day
Memorial Day
Labor Day
Christmas Day
Fourth of July
Thanksgiving Day

Our Address

10313 Birch Bluff Lane
Las Vegas, NV 89145